English for Computer Users & Technical Purposes
24 x 90 Minute Module
The material used in the course is NOT meant to teach the skills of how to use a computer, etc. but to learn the vocabulary used when dealing with and explaining computers in English.
After this course, the participant has the opportunity to take the "TOEIC" — Test of English for International Communication.
The course embraces the following - and more as required:
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A short review of the main forms |
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Practice exercises with technical language eg. applications, bits and bytes, operating
systems, spreadsheets, word processing … Giving instructions Describing processes |
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Principles of meetings and negotiations Useful phrases for chairing meetings Phases of a meeting and negotiation Negotiation styles Role plays – mini-meetings and negotiations |
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Principles of effective presentations Describing trends and visual aids How to give a good demonstration |
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Writing reports and recommendations Effective e-mail writing Polite phrases Punctuation |
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Principles of effective telephoning Dealing with complaints Role plays – typical telephone situations |
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Insight into the intercultural differences in behaviour between Americans,
Britons and Germans Concepts of time, contracts, management styles, etc |